# When connecting to a meeting, my video screen does not display

**URL:** <https://community.pexip.com/t/when-connecting-to-a-meeting-my-video-screen-does-not-display/224>\
**Category:** General\
**Created:** [November 6, 2023, 2:49am UTC](https://community.pexip.com/t/when-connecting-to-a-meeting-my-video-screen-does-not-display/224 "2023-11-06T02:49:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yiqun](https://avatars.discourse-cdn.com/v4/letter/y/b38774/32.png) [@yiqun](https://community.pexip.com/u/yiqun)\
**Post date:** [November 6, 2023, 2:49am UTC](https://community.pexip.com/t/when-connecting-to-a-meeting-my-video-screen-does-not-display/224/1 "2023-11-06T02:49:32Z")

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When I join a meeting using a tablet, I cannot display my own image, but other people in the meeting can see it, and I can also see other people’s images.

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**Author:** ![marcos.cereijo](https://dub1.discourse-cdn.com/flex005/user_avatar/community.pexip.com/marcos.cereijo/32/14_2.png) [@marcos.cereijo](https://community.pexip.com/u/marcos.cereijo)\
**Post date:** [November 7, 2023, 2:13pm UTC](https://community.pexip.com/t/when-connecting-to-a-meeting-my-video-screen-does-not-display/224/2 "2023-11-07T14:13:31Z")

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Hi Yiqun,

Could you share more information about the problem?

- Service or Pexip Infinity.
- If Infinity, Web App 2 or Web App 3 and exact version.
- Tablet brand and model.
- OS and version.
- Browser used and its version.

It will be also useful if you can attach an image or, even better, if you could extract some logs from the browser.
